Handmade jewelry crafted in sterling silver wire with chain and semi-precious/precious stones. Every piece comes in different finishes: 18 Carat Gold, Rose Gold and Black Rhodium.

Delivery

All orders are sent via Royal Mail recorded and insured delivery. A tracking number will be provided to you as soon as I send out your order.

Orders are ready to be shipped within 3-6 days after receiving payment, however if you have placed a custom order, the product will be ready to be shipped in 5-8 days.

Orders of more than £90 qualify for free delivery; orders under £90 are subject to a £4 charge.

Orders to Europe and the rest of the world are free over £200; orders under £200 are subject to a £12 charge.

*You can pay your order via PAYPAL.*

We offer a luxury gift wrap service in which your order is carefully wrapped in thick, textured paper and finished with a hand-tied ribbon.

Please do keep in mind that for U.S. and the rest of the world it takes 5 - 10 business days for your package to reach your country. Packages within Europe  take 3-5 business days to reach destination.

Please remember each piece of Algo Elegante Jewellery is completely handmade. Some designs may look ever so slightly different due to the nature of hand crafted work and unique gemstones. All jewellery is completed to the highest standard with quality materials.

Jewellery can also be made by gold-filled wire or pure gold 14K/18K.

Custom orders

We can create any of our existing pieces in other precious metals or with the addition of stones. We can work in partnership with you to put together design ideas that meet your criteria. Whether you want to incorporate a particular stone or a design please contact us to discuss your idea.

When you are happy to proceed, we will require a 50% deposit and agree a date for completion.

Returns

We are confident you will love your Algo Elegante Jewellery, however if for any reason you want to return a purchase you can return your item within 30 days and we will be happy to arrange an exchange or a full refund for you. 

Unless the item is damaged, you are responsible for the cost of returning the goods to us and we recommend that you insure the parcel for the value of the goods and retain all records of delivery.

Please get in touch at algoelegante@gmail.com or follow us on Instagram at @algo_elegante and we can arrange this for you.

Custom orders made to your specifications cannot be returned or exchanged under any circumstance.

To make sure you get what you are looking for in the first place, and to avoid the need for a return, please feel free to get in touch with any questions you may have. If you require a different length of chain, then let us know, as often small length alterations to sterling silver chains can be provided without any extra charges, providing it is requested prior to the purchase.

Repairs

If your item needs repair or replacement due to a manufacturing defect, we will repair it or replace it with the same product. Each design comes with a 12-month guarantee after purchase, during which time any item needing repair is repaired for free. 

Please note that the guarantee does not cover loss, changes in the color, damage and breakage due to wear and tear.

If your item needs repairs after 12 months we will assess the damage and may charge for the materials and labor needed to repair your jewelry depending on the severity.

We can also offer a re-plating service to your jewellery, please contact us at algoelegante@gmail.com to get a quote.

Caring for Sterling Silver Jewellery

Silver can tarnish over time. However, the amount of tarnishing is dependent on the skin and care habits of the wearer. Please avoid contact with perfume, skin creams, acidic skin ph etc. We also recommend that you do not wear your jewellery while bathing, in bed or during sporting activities.

To clean your silver jewellery, we recommend you use warm soapy water with a soft toothbrush and then use a sliver polishing cloth to restore its shine. Take extra care when cleaning jewellery with gemstones and pearls as some gems are sensitive to chemicals.

Caring for Gold/ Rose Gold/ Black Rhodium Plated Jewellery

Plating is a process of adding a layer of gold, rose gold or rhodium over sterling silver which in time can wear away. Avoid bringing your jewellery into contact with perfumes and lotions or swimming, take your jewellery off before showering and sleeping.

To clean gold, rose gold or rhodium plated jewelry, we recommend polishing it with a microfibre polishing cloth. We do not recommend cleaning with a liquid silver or gold cleaner or polishing with a pretreated jewelry cloth intended for silver or gold items with no coating. These cleaners can break down and shorten the life of the gold or rhodium plating.

For any questions about how to clean your jewellery please feel free to contact us.

Storage

Jewellery should be kept away from natural sunlight and heat, in protective jewellery box.

Email: algoelegante@gmail.com

Facebook: www.facebook.com/algo.elegante

Instagram: @algo_elegante